Thursday 31 March 2011

My wife knows more about FML than FM2011 managers.

.... and apart from knowing I have an unhealthy addiction to it (albeit it one that isn't ruining my liver), and the fact I am Spartacus in several different places, she knows nothing. So, poor show brown cow really, regarding FM2011 gamers.

A quote from Wes on the main forum (http://community.sigames.com/showthread.php/260542-website-update- #13) 'Just a thought and maybe a bit off topic but have you (SI) ever advertised on the main FM forums? Not so much an ad but a post in the FM subscriber section of what FML is ,what it can offer, probably a bit of a hijack but your playing for the same team, so why not? :D
Cant beleive more FM hardcore players havent come over to FML, I never liked the idea until i accidently stumbled across some info lurking aroung the FM sub forum (havent really touched FM in 3 years of FML).'

Just with this in mind. I was having a very rare wander around the FM forums and posted in this one: http://community.sigames.com/showthread.php/260566-Game-involving-FM-community?p=6649540#post6649540
Effectively this guy on FM2011 wanted more of a community experience. Where better than FML, I thought, so posted and was ignored- I supect they have never heard of FML and thought I was a random freak.

The amount of people that come from FM20xx to FML and say they love it are, in my anecdotal experience, quite a high %. Quite why SI don't tap into that is beyond me. I bet loads of people on FML still have a FM2011 box/Steam game. So the demand for FM20xx doesn't leave.

This isn't a moan, this is a positive 'JUST DO IT' message. After a few months of positive additions to Valderrama we are slipping again. We regularly have over 100 online. The chat rooms are often buzzing with jibber. But from 700+ down to 665 again.

When so many potential customers are on your doorstep, you would be mad to ignore them. Then again, there is an element of ignoring their own customers views, suggestions and ideas on the forums. Maybe they are Mick McMad of Madville after all!

It's SI's game. Its understandable they want to retain control, but there are a lot of people willing to help. If there is a shortage of staff, and things can be done by managers keen to pitch in to enhance the game, harness them.

But first of all... make sure all FM2011 managers get the opportunity to buy both products !


All the people I have interacted with at SI have been diamonds. They all appear to be hard workers and have improving the game as a priority. Quite why customer communications have arrived at this position is bemusing ...   :-(




1 comment:

  1. for the life of me i do not know why there is not more time taken by SI to channel the blogospheres energy to something more constructive. There is a lot of time taken by people to talk about the game and offer ideas... and occasionally have a bitch.

    If SI embraced us more we would do some of the stuff they dont have time to do for them. Such as making a presence on fm11 forums, providing new 'constructive' content for web page, updating manuals etc. etc.

    ReplyDelete